If you are prompted for an administrator password or for a confirmation, type the password, or click Continue. To do this in Windows Vista, click Start, type services.msc in the Start Search box, and then click Services in the Programs list. Open the Microsoft Management Console (MMC) snap-in for Services. To work around this issue, follow these steps: In the list of topics, click Troubleshoot problems with Bluetooth enabled devices.Ĭlick the link that best describes the problem that you are experiencing.įollow the suggestions to troubleshoot the problem that you are experiencing. In the Search Help box or in the Search online Help box, type Troubleshoot problems with Bluetooth enabled devices, and then click Search Help. View the 'Troubleshoot problems with Bluetooth enabled devices' topic in Windows Help and Support on the computer's hard disk by following these steps:Ĭlick Start, and then click Help and Support. The computer is not connected to the Internet View the 'Troubleshoot problems with Bluetooth enabled devices' topic on the following Windows Online Help and Support Web site: The computer is connected to the Internet To resolve this issue, follow the steps in the appropriate section. Note Before you follow the steps that are outlined in this article, verify that you have installed and connected your Bluetooth devices to your computer correctly.įor more information about how to troubleshoot Bluetooth connectivity and detection, click the following article number to view the article in the Microsoft Knowledge Base:Ĩ83258 How to troubleshoot Bluetooth detection and connectivity problems in Windows XP Service Pack 2 The Bluetooth Support service is not configured to use the local administrator account. The Bluetooth Support service has not been started.

This issue occurs if one of the following conditions is true:

Additionally, your computer may not recognize your Microsoft Bluetooth keyboard and mouse. When you open Control Panel, the Bluetooth Devices item is not present. Enable Bluetooth Devices in Control Panel for your mouse or keyboard Symptoms

Bluetooth device control windows 10